LAWB

A Trusted Business Partner

Support services to the Motor Industry

LAWB provides end to end complaint handling, motor repair claims management service and fully comprehensive legal advice to help companies save time, money and reduce risk and liability.

With over 10 years' experience, we are proud to be industry leading for our combination of speed and quality.

ABOUT US

Our Services

We specialise in helping those working in the sector and can create a proposition that includes all service lines or individual solutions to meet the specific needs of clients, including:

Complaint handling
A comprehensive white label service, all designed to help motor traders save time, money and in-house resource.
Repairs management
A full end-to-end solution for motor traders to reduce repair claims spend and lifecycle.
Legal services
Comprehensive legal advice and litigation support.

Why LAWB?

We service all market verticals providing end-to-end business solutions, as well as tiered services spanning complaint management, motor repair claims management and legal services.

Over ten years' legal experience in motor industry law
Industry-leading for speed and resolution times
Sector expertise supported by an extensive Knowledge Hub
Complete cost management and controls

The benefits of working with LAWB

In-depth sector expertise
Save time, money and in-house resource
Industry leading speed of service
Full end to end protection
Great customer outcomes achieved

Who we work with

Vehicle Body Repair
Car Dealers
Commercial Vehicles
Motorcycle Dealers
Vehicle Leasing
Mechanical Service/Repair

"The team have an in-depth knowledge of consumer protection law. I have always found their involvement thorough, professional and innately fair."

Dealer, Manchester

"LAWB have provided an invaluable service to not just ourselves but to our consumers, which has helped to resolve issues very quickly which otherwise could have been long, protracted and incurring unnecessary costs for both parties. Thank you for the continued support you provide us."

Dealer, London

"We continue to use the LAWB to handle customer resolutions more seamlessly, using their complaint handling expertise to resolve complaints fairly and quickly and ensure corrective actions are implemented."

Dealer, Surrey

"On many occasions in the past your service has provided invaluable assistance to resolve even the most difficult consumer complaints by taking a common-sense approach and a determination to establish the facts. Thank you for everything that you do, and long may your service continue."

Dealer, Woking

"Their assistance was highly efficient, professional and, conducted throughout in an exemplary manner from inception to conclusion. My sincerest thanks to everyone involved."

Dealer, Windsor

"Advised and negotiated over fifty repair contribution cases on our behalf. Saved us thousands of pounds."

Dealer, Leicester

"They are very experienced and exceptional. Real fighters who have their clients’ backs and can be relied upon to leave no stone unturned. They know everything there is to know about motor trade law."

Dealer, Bolton

"LAWB are very calm under pressure and can see the bigger picture of a claim at a very early stage."

Dealer, Leeds

A unique combination of motor industry and legal expertise

Support services to the Motor Industry

We specialise in helping those working in the sector and can create a proposition that includes all service lines or individual solutions to meet the specific needs of clients, including: